Employee Series
Training Opportunities
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Cubicle Conflicts

Closely knit work environments create unique challenges.  Boundary issues from body odor to body language are all
accentuated by proximity.  Learn how to keep the peace and increase productivity.

Customer Fatigue

Got a customer under your skin?  Learn an effective 5 step process that will help your customer feel like their needs
are being met and help you feel like you are developing as a professional.

Generational Differences

Do you understand the generational differences of your co-workers?  Have you ever wondered why their perspective
is so different from yours?  Explore this information and discover.

Harassment/Workplace Violence

It is good to be reminded about the importance of a fair and safe workplace environment.  This training reviews legal
examples, different types of harassment, and will also review your companies policy.

Likeability and You

Research demonstrates that likeability has a tremendous impact on every aspect of life.  Assess your likeability and
learn how to raise any scores that are lower than expected.

Managing Conflict:  How Can We Be Friends?

Are you too aggressive or too passive with conflict?  Do you find yourself avoiding conflict? Come and assess your
conflict style and develop a plan to improve your skills.



For Further Information:
Telephone:  (605) 336-1974
fsisd@msn.com